How Style Guides Affect Profits— An Apple, Inc. Case Study

by Lynn S. Schwebach Business in the 21st century requires almost all employees at all levels to produce either in-house or external communications—or both. Time spent writing and editing dramatically affects workers’ productivity, and, what many companies fail to realize, the company’s profitability. Nearly everyone writing an e-mail hesitates over capitalization, spelling and grammar questions. …

What are Style Guides and How do They Earn Readers?

by Lynn S. Schwebach Given any writing project, writers want to express themselves today—not tomorrow. They want to get the words down and move on without revising for grammar and usage. Add to that impatience, bad memories from grade school make us avoid checking grammar; style might be a topic we never learned. Yet bypassing …